Refunds and Cancellations Policy

 

1. Overview

At Haleem Caps (Haleem Pvt. Ltd.), we strive to provide our customers with high-quality Ayurvedic products for men’s wellness. Customer satisfaction is our top priority.
This Refund and Cancellation Policy outlines the conditions under which refunds, replacements, or cancellations can be made.

2. Order Cancellations

  • Orders can be cancelled within 2 hours of placing the order by contacting our support team.

  • Once the order is processed or shipped, it cannot be cancelled.

  • To request a cancellation, please contact us via:

3. Refund Policy

We offer refunds only under the following conditions:

  • You received a damaged or defective product.

  • You received the wrong product.

Refund process:

  1. Contact us within 48 hours of delivery.

  2. Share your order number, reason for refund, and photo/video proof of the issue.

  3. After verification, we will issue a replacement or refund within 7–10 business days.

Please note: Opened or used products are not eligible for return or refund due to hygiene and product safety reasons.

4. Return Process

If your return is approved:

  • The product must be in its original packaging, unused, and sealed.

  • You may need to self-ship the product to the address shared by our support team.

  • Once we receive and verify the item, we’ll process your refund or replacement.

5. Non-Refundable Situations

Refunds will not be applicable in the following cases:

  • Product used or tampered with.

  • Customer disliked the product’s effects or results (as Ayurvedic products vary from person to person).

  • Order cancelled after dispatch.

  • Wrong address provided by the customer.

6. Contact Us

For any refund, return, or cancellation queries, reach us at:
📞 Phone: 9205040495
📧 Email: haleempvtltd24x7@gmail.com
🌐 Website: www.haleemcaps.in

Search
Shopping Cart